PRIVACY POLICY

Last update May 14, 2024

Maogoublue (referred to as "Maogoublue", "we," or "our") respects your privacy. This Privacy Policy ("Policy") outlines what information we may collect and how we use that information. This Policy also describes other important topics related to your privacy. This Policy governs and applies to anyone accessing or using the website and any information we collect from or about you:

• Through our website www.maogoublue.com ("Website");
• Our blog;
• Through email, SMS, and other electronic message communications exchanged between you and us;
• Through tracking technologies such as cookies and web beacons; and
• Any other websites we own and/or operate.

(collectively referred to as the "Services").

This Policy does not apply to information collected by third parties, even if third-party websites are accessible through links on our Website. Before providing information to these third parties, you should review their privacy policies.

1. Information We May Collect

1.1 Personal Identification Information
Maogoublue only collects personal identification information voluntarily provided by you through the Services (such as name, title, company name, address, telephone number, or email address). Maogoublue may also request and collect customers' personal information in various website locations and instances, including but not limited to when you make a purchase, communicate with us via social media, write product reviews, participate in activities, contests, or promotions, contact our customer service team, post user-generated content to the website, or interact with us through the Services. Your disclosure of such information to us is voluntary. However, if you choose not to provide such information, we may not be able to provide certain services to you.

1.2 Financial Information
If you provide credit card numbers, debit card numbers, bank account information, or other payment credentials, that information will be processed by our third-party payment processor. Maogoublue does not have access to this information; however, our payment processor retains this information according to its own privacy policy so that we can process payments or issue refunds when necessary.

1.3 Non-Personal Identification Information and Access and Usage Details

Maogoublue also tracks information about you that does not identify your personal identity. Our web server host tracks and collects non-personal identification information about visits to our website through automatic tracking technologies, including cookies or data bits stored on your computer about your visits to our website. Cookies collect information about your website usage, including your device, browsing actions, and patterns. While IP addresses (the internet address of a computer) are logged to track user sessions, users remain anonymous. We analyze this data to understand certain trends and statistics, such as which parts of our website users are accessing, how long they stay there, visitor domain names, and from which states or countries these requests come. We do not link your IP address to any information that identifies you personally. We collect general information (such as the type of browser you use and the files you request) to improve our website and better meet your needs. By using our website, you agree to our placement of cookies on your mobile device or computer.

You can disable cookies on your computer or mobile device according to the instructions provided by your browser or on www.aboutcookies.org. However, if you choose to disable cookies on your computer, you may not be able to access certain parts of our website, or certain features and functionalities may not work properly. Unless you have adjusted your browser settings to reject cookies, our system will issue cookies when you direct your browser to our website. If you wish to restrict or disable cookies, follow the specific browser instructions on www.aboutcookies.org, which provide information on preventing cookie use in various browsers, or refer to your browser's instructions. Please note that these settings may apply to all websites you visit and may affect the functionality of all websites. For mobile devices, you may need to refer to the specific instructions for your device.

2. Types of Information We May Collect in the Future

These are the primary ways we currently collect information; however, we may also collect data through other channels in the future. The types of personal information we may collect from you may vary depending on the method of obtaining the information.

3. Personal Information You Provide to Us

We receive and store any information you intentionally provide to us, such as:

• Full name;
• Email address;
• Phone number;
• Shipping address;
• Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for completing your transactions);
• Your Maogoublue member username and password;
• Your Maogoublue orders, purchase history, and records of shopping behavior and preferences;
• Information provided by you through social media interactions with us;
• Location and geographic information that may be collected if you use our website;
• Other detailed information that may be included in information submitted by you or provided to us by third parties.

4. Why We Collect Your Personal Information and How We Use It

Maogoublue provides various products and services to customers and strives to meet their needs. To do this effectively, we must collect certain personal information. We will use the information collected from you to provide you with the products and services you have ordered and requested. Additionally, we use your personal information for internal purposes such as tracking your orders, analyzing your preferences, and recording trends and statistics. We also use your personal information to keep you informed about new products and services we offer. As we continue to expand our range of services, the information we collect may be used for different purposes. If we make any significant changes to how we use your personal information, we will provide this information along with this Policy. Your continued use of the Services after the new Policy is published indicates your acceptance of our new Policy.

5. Personal Information We Collect from You

All personal information we collect from you requires your consent, such as opening an account, purchasing and delivering products, special offers, etc. We may occasionally request your consent to participate in improving product performance or for marketing purposes for products and services we believe may be useful to you. However, unless otherwise notified, the personal information we hold is used to establish and manage our business and customer relationship with you.

By communicating with Maogoublue, including through email and filling out online forms, you consent to us collecting the personal information you provide.

6. Retention of Your Personal Information

Depending on the products you purchase, for business purposes, or to enable us to respond to your inquiries, it may be necessary to retain transaction records. We may hold personal information for the following purposes:

• Internal accounting and administrative management;
• Providing you with information about your account, including regular reports;
• Responding to inquiries;
• Enhancing customer service, product selection, and improving product performance;
• Promotions, contest registrations, vouchers, and special offers where you voluntarily provide personal details;
• Managing sales records;
• Providing information about us, our products, services, and special offers; and
• Analyzing the usage of our website.

At times, we may engage organizations outside of Maogoublue to provide services necessary for our business, functions, and activities (for example, publicizing the names of contest winners and delivering products). We take all measures to ensure these organizations handle personal information in accordance with this Policy.

7. How We Manage Your Personal Information

You can contact us personally, by mail, internet, or other electronic media. We take all reasonable measures to protect the security of your personal information through secure computer storage, hard copy files, and other records, and are committed to protecting personal information from misuse, loss, unauthorized access, modification, or disclosure. Information stored electronically is protected by server authentication and data encryption.

While Maogoublue employs industry-standard best practices to safeguard your personal information, we do not declare, warrant, and/or guarantee that personal information will remain secure. Unfortunately, information transmission, particularly over the internet, is not and cannot be completely secure. The risks associated with any transmission of personal information are borne solely by you. We do not accept responsibility for circumventing any privacy settings or security measures contained on our website. Therefore, we cannot and do not warrant (and you should not expect) that your personal information or private communications will always remain confidential and/or secure. If there are security breaches as defined by applicable law, we will take all necessary steps to inform you of these issues so that you can take measures to protect yourself.

Although Maogoublue has implemented measures aimed at protecting your personal information from accidental loss and unauthorized access, use, alteration, and disclosure, the security of your information also depends on you. If we provide you (or you choose) with a password to access certain parts of our website, you are responsible for keeping that password confidential.

8. How We Disclose Your Information

When Maogoublue provides goods and services to you, the law requires us to collect and maintain certain information. For all other information we collect, you have the choice to provide this information and how we use it.

You can opt-out of any promotional emails or mailings that we may provide. You can change your preferences for the use of personal information by:

Clicking the appropriate box on the form or email;
Sending an email to vip@maogoublue.com;
If you have an online account on one or more of our websites, visit your account page.

This will not affect our use of information provided to Maogoublue for product purchases, product service experiences, or other transactions to complete these transactions.

We use third-party payment processors and third-party shipping agents to ensure payment and delivery of products purchased by you. We may occasionally use other third parties to provide additional services. These third parties do not have the right to use your personal information for their own promotional purposes. These third parties only have limited access to your personal information to help complete transactions. Maogoublue does not share its users' personal information with any unrelated third parties for promotional purposes. Maogoublue will never sell or rent your data (electronic or print data) to any third party.

9. Legal Disclosures

As Maogoublue considers the personal information we maintain to be confidential, our policy is not to disclose personal information to third parties (except as described above) unless required by law or related to judicial or government investigations or litigation. We reserve the right to disclose personal information to our service providers, government, law enforcement agencies, or other third parties in certain circumstances where we believe, in our sole and absolute discretion, it is necessary and appropriate. Additionally, if Maogoublue's assets are sold, merged, or transferred, or if it is dissolved or bankrupted, your personal information may be transferred as part of other transferred assets or assets to unrelated third parties. Any transfer will be subject to the jurisdiction and responsibility of any purchaser or heir of the transferred assets. If there are any changes to our information practices regarding the management of your personal information due to any asset transfer or change of ownership, as well as your choices regarding the use of information, we will notify you through a notice on our homepage.

10. Access to Your Personal Information

You have the right to access the personal information you provide to us. To exercise this access right, please email vip@maogoublue.com to submit a consumer request to us. You can also submit an information request at https://maogoublue.com/. If you need details of your personal information held by us, we will need to verify your identity before fulfilling your request, and we will process your request in a reasonable time. If you find that the information we hold about you is inaccurate or outdated, we will correct it promptly upon receiving your changes (after verifying your identity).

11. Links to Third-Party Websites

Our website and other services may contain links to other websites. We do not endorse the content or privacy policies of these websites, nor do we assume any responsibility otherwise. However, we encourage you to read the privacy policies of each website you visit before disclosing your personal information.

12. User-Generated Content

Any personal information or image content voluntarily disclosed online by you in a manner visible to other users (including but not limited to: product reviews, comments, posts on social media pages, etc.) will be publicly available and may be read, collected, and used by other members of the service to send you unsolicited messages. When you post comments or upload images through the service, your member name, email, or other information may also be displayed. Maogoublue assumes no responsibility for the personal information disclosed by users in these forums.

13. Children

Our service is intended for users aged 13 and above. If you are under 13 years old, you may not submit any personal information through our service. Our service is not directed at children under 13, and we do not intentionally collect any personal information from children under 13. If you are under 13, please do not register on this website, make any purchases through the website, use any interactive or public commenting features of this website, or provide us with any information about yourself, including your name, address, phone number, email address, or any screen name or username you may use. If we become aware that we have collected any personal information from individuals under 13 without parental consent, we will promptly delete any personal information of individuals under 13. If you believe we may have any information from or about individuals under 13, please contact us at vip@maogoublue.com. Residents of California under 13 may have additional rights.

14. Agreement to Our Terms and Changes to This Privacy Statement

By using this website, you consent to Maogoublue collecting and using information as described in this policy. Maogoublue reserves the right to modify this policy at any time. If we make significant changes to the way we handle personal information of users, we will notify you through a notice on the homepage of the website. The latest revision date of this policy is displayed at the top of the page. It is your responsibility to regularly review our policies to check for any changes.

15. Contact Us

We welcome your questions, comments, and concerns about this policy and the website. You can reach us via email at vip@maogoublue.com